Craft-Bilt Manufacturing Co.
  • Souderton, PA, USA
  • Full Time

Comprehensive Wage and Benefits Package

Tired of working for a call center or in a customer service position where you're undervalued? Would you like to work for a company where you truly get to know our products, our customers and you are part of a team? If so, Craft-Bilt might be the right company for you. 

Our family-owned company is in business more than 70 years.  Craft-Bilt is a leading sunroom manufacturer, and a growing manufacturer of awnings, canopies and solar shades. Other products include screen rooms, patio covers, and fully engineered building panels.  

Our Mission Statement is "Enthusiastic Employees...Flawless Performance...Delighted Customers".  At Craft-Bilt, it all starts with you.  

As a full-time Customer Service Representative, you'll be the expert responding to customer orders, inquiries, concerns and needs, and ensure that customer inquiries are met with satisfaction. You will be a direct contributor and will help keep our overall customer satisfaction at the highest level. 


  • As one of our Customer Service Representative, you will be the quality checkpoint for inquiries and orders submitted by our dealers/customers and internal/external sales representatives.
  • Maintaining the highest level of professionalism and customer care, your proven communication and customer service skills as well as technical aptitude will make you a great fit for these customer-facing responsibilities.
  • Your positive outlook, excellent attention to detail and ability to work effectively in a fast-paced environment will allow you to quickly and accurately address customer inquiries.
  • Equally important are your reliability, honesty, and integrity. 
Full Job Description
Craft-Bilt Manufacturing Co.
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